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What
is being done?
Alameda County has been working on the year 2000 problem for over
three years. Over 4 Million lines of code have been closely
examined for date related fields. These fields were either straight
date fields or dates embedded in record key fields. All program
changes were carefully tested on a backup computer system. This
was done by changing the system date of the computer to various
dates in 1999 and 2000 (and, in some cases, to dates five to 10
years in the future). In addition, the dates in the data files were
moved forward to dates spanning the Century rollover and beyond.
The modified programs were thoroughly tested by both Information
Technology programmers and the County departments. All of the mainframe
computer programs used by County departments have been converted
to handle the Y2K problem and are in current use.
Specifically, what has been fixed?
- Mainframe computer programs
- Information feeds from other departments
What is scheduled for 1999?
More Testing! The Information Technology Department plans to re-test
all of the production programs on backup computer system. Included
in this test will be the programs used by various County departments
for transaction processing. The difference between this testing
scenario and testing done previously is all of the applications
will be running at the same time rather than just the individual
program being tested.
County departments will be checking PCs located at their worksites
for hardware and software year 2000 compliance. This will involve
testing the real-time clock chip and the BIOS for the ability to
automatically roll to 1/1/2000 and to recognize leap years (2000
is a leap year). A software inventory will be made on each PC. This
inventory will be compared to lists of known Y2K problems. Each
department is preparing a plan of action to deal with any problems
discovered.

Where is Alameda County on the Year 2000 Problem?
Alameda County has been working for almost three years on the Y2K
problem. As of December 31, 1998 all mainframe computer applications
had been converted to work with year 2000 and beyond, tested and
reinstalled back into production. If Year2000 were to begin tomorrow,
Alameda County is ready to go.
Using
County Information Technology staff members augmented by independent
contractors, over four million lines of computer code were examined,
and where necessary, corrected to function beyond the turn of this
century. Although the County tried a variety of "remediation
machines", (i.e.: software that automatically converted our
code to Y2K compatibility) we were unable to find one that gave
sufficient accuracy to produce corrected code without extensive
proofreading. It was easier and cheaper to use human labor from
the start. There was no "silver bullet" solution just
lots of hard work.
Once the code was corrected for a particular computer application
(e.g.: the Tax Collector, Assessor, Social Services, the Courts
etc.), Information Technology turned to their customers to try to
"bust the system". Using a Year 2000 simulator, in our
case the Isogon Corporation's TicToc product, Information Technology
customers entered representative sample transactions of their choosing,
into their Year 2000 corrected code. Customers were free to enter
as much or as little data as they desired. The object of the exercise
was to make sure that the system worked as well after renovation
as it did before. Once the customer gave Information Technology
their approval, the Y2K corrected code was installed back into production.
And that code has been running in day to day production for the
County ever since. For example, all Social Services (welfare) code
was remediated and reinstalled on our computer on May 26, 1997 and
has been running continuously ever since.
What remains to be done in Information Technology for Y2K in 1999?
Before mid-year hits we want to try out all of our systems programs
(the behind-the-scenes programs that allow applications to function
with the mainframe computer) and make sure they function properly
in the new century. In this case, there is no simulator used. A
separate computer (technically known as an LPAR) is used running
on actual known troublesome dates in the new century. And once more
Information Technology will turn again to its customers to try out
their most toughest cases to see how they react in this still closer
to the future setting.

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